Customer Testimonials

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DealerRater Sep 25, 2020

I received excellent service from very professional and caring service staff members. I would highly recommend INFINITI dealer ship, service and parts departments to family and friends.

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DealerRater Sep 22, 2020

Great service with Mr. Randy Walker and Mr. James Ayers. I am always satisfied with my visit. My appointment was right on schedule and the service was completed in a timely manner.

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DealerRater Sep 20, 2020

Great experience and customer service. The whole experience that I have had with Herrin gear since June 2020 has been like no other. Kudos to Herrin Gear and the staff.

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DealerRater Sep 16, 2020

I received great service from Mr. Jerry Jones. He was pleasant and broke down how long and what my car needed before leaving the dealership. It was a pleasure and I look forward to returning in the future.

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DealerRater Sep 16, 2020

Experience was good, there was an issue with lug and incorrect part purchased from parts department during my last visit. The issue was corrected without hesitation.

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Google Sep 15, 2020
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DealerRater Sep 6, 2020

I was very satisfied firstly getting an appointment right away. During an overall check of my car, I found out I needed brake lining. I was taken to the mechanic and shown the problem. I was very impressed. The service was done the next day at my request. Arlene Cochran. was right there all the time. Thanks to her.

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Google Sep 5, 2020

Herrin Gear INFINITI and the staff definitely put the customers first. Salesman, Justin McFarland, exceeded my customer/salesman expectations. My intention was to purchase a much older vehicle, but Mr. McFarland must’ve thought “Ohhhh noooo Danielson, what is you doing, baybehhhh,”and placed me in a newer QX 50. I’m so thankful for these guys. If you are in search of a vehicle and you are not looking to break the bank, give Justin McFarland a visit!

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Google Sep 5, 2020

Everything was done in a timely and professional manner. Justin McFarland explained all the features of my new ride and got me in and out when it was dead time!

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DealerRater Sep 4, 2020

The staff was very helpful and friendly, and they took care of my every need. They always take care of my needs when it comes my car

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