Customer Testimonials

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DealerRater Jul 10, 2020
 

Trisha is hardworking and a great asset to your team. It is a pleasure interacting with her. She makes the experience enjoyable. I will definitely return.

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Google Jul 9, 2020
 

I had a wonderful experience with the Herrin-Gear INFINITI service department. Jerry Jones provided spectacular customer service. He had another employee, whom was also very nice, deliver my car to me. Thanks guys!

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DealerRater Jul 9, 2020
 

The personnel in the service Dept was courteous knowledgeable & nice. Whenever I purchase another vehicle i will surely buy it from Herrin Gear because of experience

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DealerRater Jul 9, 2020
 

First I would like to thank Mr. Ayers for turning my experience at Herrin Gear Tuesday, July 7, 2020 from a debacle into a pleasant one. He was understanding, caring and professional about the situation that was happening to me. He resolved the problem I was having and my car was serviced no thanks to Tricia Montgomery. She should not be in the service department if she does not know how to critical think and problem solve. She showed lack of concern and I do not want to ever deal with her again or I will be taking my car to another ...

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Google Jul 7, 2020
 

I recommend Justin McFarland he was very knowledgeable and helpful

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DealerRater Jul 5, 2020
 

Worked with Shanehan on JX35 purchase in 2013. Glad to see Shanehan still running the showroom in 2020 and working with us on purchase of new 2020 QX80. Also worked with Justin McFarland on further details of the deal and then with Tim Gray to finalize the financial end of the deal. All great folks to work with.

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DealerRater Jul 2, 2020
 

The purchase of my first INFINITI was awesome. The staff went way over and beyond what I expected, Looking forward to my next INFINITI purchase. Keep up the great work!!!

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DealerRater Jul 1, 2020
 

Excellent service! Very timely and efficient with recall issue. Plus, they got my car really clean before i picked it up. Loved being able to schedule an appointment via the website and have them actually expecting me when I arrived. Top notch!

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DealerRater Jun 30, 2020
 

Always friendly and efficient. Comfortable waiting area. It is very clean. One of the nicest places. James is very nice and attentive . They are very efficient!

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Google Jun 27, 2020
 

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