Customer Testimonials
Tiffany was exceptional in her courtesy, professionalism and knowledge of my visit was outstanding.
I love that valet service is offered! My vehicle was picked up from my job and returned within a few hours. Top tier service!
Thanks to Krishenia from Herrin Gear INFINITI for making my whole car buying experience easy from start to finish. I needed a vehicle for my 16yr old and she executed things perfectly.
No issues noted per my husband who brought car to dealership. Jerry great service person
Jonathan at Herrin Gear INFINITI was great. He made purchasing my new car a breeze!
Jerry was Very Helpful and prompt on getting my tire changed out and replaced.
I was in the market for a new vehicle and was debating between the 2026 Escalade and the 2027 QX80. Lathario was my Sales Consultant and he was amazing. He provided great overview of the vehicle and was extremely hands on throughout the sales process which made deciding on moving forward with the QX80 easier. Antonio Chandler did an amazing job with ensuring I received the best financing option. The entire staff that I worked with was amazing. I would highly recommend this dealership to others.
Krishenia was a superstar: kind, accommodating, not pushy, and - best of all - caring. The most attentive and personable salesperson I’ve ever bought from.
Special thanks to KRISHENIA GREENWOOD! She is most definitely is a good sales person she was honest, caring, and kindhearted. She keep her word she told me they will deliver any where in Mississippi. Im about 2.5 hours away from Jackson,Ms. KG said she would bring the keys and she did all the way to my front door. My experience with K.G was a 10/10. I absolutely love my new purchase! Thanks again K.G💕
I was very pleased with the service. I would recommend Herrin Gear to anyone looking for a good dealership.
Krishenia was very knowledgeable and was a bright light at the dealership. She did not pressure but rather made sure that all of my questions were answered.
This was my first service with HG INFINITI and everything was great. From the scheduling of the service to completion I have no complaints.
Went to get my first service on the vehicle. Tiffany provided exceptional quality service from start to end. I really appreciate the fsct of not having to wait for the tech to get started on the service. Thank you so much Tiffany.
It's was a great visit. The staff members was nlce
KG (Krishenia) was awesome when it came to buying a vehicle for our daughter. She is very personable and made our experience wonderful. I’ll definitely recommend her to all our friends and family. Ask for KG you won’t regret it!
He was very friendly and helpful. He answered all my questions to the best of his ability and knowledge.
I really don't usually leave a review but I felt I just had to because my service was absolutely remarkable!! My sales Lady was Krishenia (KG) Greenwood . She was so helpful,informative,kind and went above and beyond to make sure I had an exceptional experience ! I reall appreciate that! She was so awesome that on my next purchase I truly plan to see her in Management because she even showed southern hospitality to clients that were with other sales people and that spoke volumes of leadership potential .I love my QX60 Autograph!!! Yall go shop with her !! #KGbroughtmyKEY ... Read More Google - Sep 6, 2026
Everything went well Oil change and filter replaced
Excellent experience!! Our salesman, Tavontae “TJ” was very nice, knowledgeable and very helpful. All those we dealt with while at Herrin Gear Infinity were great!!
Excellence service. Lathario Barnes was a great help.
Tavonte, my salesman, was extremely helpful and knowledgeable. He assisted me through the entire process. He is the single most reason that I purchased the vehicle.
Krishenia Greenwood (KG) is the absolute best!!! It wasn’t about making money with her, she wants what’s best for her customers!!!! I highly recommend her and definitely sending customers her way!!!!
TJ was attentive and efficient! His customer service skills should be modeled!
Very helpful and stress free environment ask for Krishenia she helped us a lot
Great experience with Terrence, my sales representative, in purchasing my new INFINITI car this summer.
Everyone was very professional and encouraging throughout my purchase experience. Mrs. Greenwood is amazing and has a beautiful spirit! I felt confident about my purchase after I left the dealership so I would definitely recommend Herron-Gear INFINITI if you’re looking for your next vehicle!
Johnny and Antonio both possess excellent customer service skills. They are both very knowledgeable of the product. The facility was very clean and comfortable. As a repeat customer with Herrin Gear I am always pleased with the services provided.
I always have a GREAT experience when getting my car serviced at Herrin Gear. The entires staff is so welcoming and accommodating.
Wonderful sale and service team.
My entire car purchasing experience was wonderful !!! My salesman Jonathan went above & beyond as did Archie to locate the vehicle I wanted; if you are shopping for a vehicle you will not be disappointed in the service, level of professionalism & friendliness of the entire staff.
One of the best experiences I’ve had purchasing a vehicle. Terrance, best salesman ever!
The services was great Got an oil change in my suv QX70 2016 the price of the oil change is to high. There was a list of things they would give u about your break percentage and windshield wipers also tire check for wear they do give that anymore or tell you but they are very pricey now I was getting a coupon for oil change in the mail not any more. Will be looking go some where other than there have been going since 2016.
Tavontae Crosby…..Thank you for your patience, honesty, and the time you took to ensure we received the best vehicle. We truly love our purchase and will most definitely recommend you to others. 🙌🏾👌🏾🫶🏾 Enjoying our 2026 CHEVY TRAILBLAZER
Very fast paperwork process. Excellent service from our salesman, TJ. I think he deserve ten stars.
Great Finance Manager! Great Salesperson, Great Service!
The salesman and staff were extremely nice and courteous.
The staff at Herrin Gear INFINITI showed me great hospitality. I enjoyed being appreciated as a customer.
I never heard anything backed from the service department about my seat but for the person wait on me were nice have a great day
Krishenia was great. She was very transparent and answered any questions I had. Thank you!
Jonathan was truly the best at helping me find exactly what I was looking for! Needless to say- I am picky picky but Herrin-Gear INFINITI found my needle in the haystack and made the deal happen 🤩😎 The service was incredible from the first time we pulled in until the last document was signed. I would for sure recommend Jonathan and his team!
Lathario is amazing! He made the process so seamless! Thank you for being so open and helpful!
I had an awesome experience. I dropped the vehicle off early. My car was serviced, cleaned, delivered back to my place of work before I got off work.
I recently purchased a used vehicle from Herrin Gear INFINITI and it was a pleasant experience. My salesperson, Krishenia Greenwood was outstanding. She answered all my questions and made the process quick and easy. A true professional. If you find yourself at Herrin Gear INFINITI looking for a new or used car, be sure to ask for her.
The staff was very courteous and polite. Jerry Jones was extremely helpful.
I am always pleased with the service at Herrin-Gear INFINITI. I came in for a tire rotation and oil change, and it was done promptly, and the staff was courteous as usual.
Very nice people to work with. They took good care of me and found the vehicle I wanted.
Had a great experience at HG- INFINITI in Jackson with Lathario! Initially, I was just going to look at their suvs after my car was totaled in a recent accident. Right away, the new INFINITI qx65 caught my eye. Lathario made the process stress free, fast, and smooth. He even helped me surprise my young son the next afternoon when I went to pick up our new vehicle.
Had an amazing experience purchasing a car from Herrin gear INFINITI. The sales rep, Krishenia was very helpful and amazing to work with from the beginning to the end of the process.
Great car buying experience 🥳
I had an amazing experience at Herrin-Gear INFINITI! Terrance and Lathario were absolutely outstanding from start to finish. Terrance started my process on that Friday. I told him my situation & what I had. His exact words : IT'S OKAY, I GOT YOU 🙌. Within a few a hours he told me what I was approved for & asked when could I come to the car lot. He handed me over to Lathario. I went the next day 😊. I left with what I wanted & comfortable car note. They were both professional, knowledgeable, patient, and made the entire car-buying process smooth ... Read More Google - Aug 5, 2026
Chris L. was great to work with when purchasing my vehicle.
Terrance in sales was great to work with. No pressure, listened and moved the purchase along. Had a few discussions and Herrin Gear agreed.
Great car salesman Jonathan did a outstanding job
Excellent service! Great people!!
Go see KG! If in the market again, I will.
Krishenia made buying a Nissan Kicks for my son so easy. She was patient, knowledgeable, and never pressured us — just genuinely helpful from start to finish. If you’re car shopping, ask for her. Highly recommend!
It was a long wait, but worth it.
Great job
I had an amazing experience with Krishenia! Even though it was her day off, she went above and beyond to make sure I was taken care of. When I came back a week later, she remembered everything and had all the details ready for me. She made the entire process so easy by getting everything set up, connecting me with the right people for financial assistance, and answering all of my questions.
What stood out the most was her professionalism, kindness, and positive attitude. She truly has some of the best customer service I've ever experienced. Krishenia made me ... Read More Google - Jul 30, 2026
ms shashina was very knowledgeable , courteous and understanding to my situation. thank you so much.my granddaughter wants a car from her also
The service person was great, but having to wait three hours for an oil change is absurd when you have a scheduled appointment.
Patrick was excellent. He made the process very easy and thoroughly explained all the services needed for my car. I would definitely work with him again.
Great customer service, very nice and helpful
Patrick was very friendly and knowledgeable.
We had an excellent experience purchasing our INFINITI QX60 AWD thanks to Krishenia! She was incredibly professional, knowledgeable, and well-prepared from the moment we arrived. She had multiple vehicles that matched exactly what we were looking for ready for us to test drive, which made comparing options so easy and stress-free.
Krishenia was patient, never pushy, and answered all of our questions throughout the process. She truly made buying a vehicle an enjoyable experience. Thank you for making everything as easy and seamless as possible! We highly recommend Krishenia to anyone looking for outstanding customer service and a hassle-free car-buying ... Read More Google - Jul 24, 2026
Truly could not of had a more better experience with purchasing a car than at Herrin-Gear INFINITI. Lathario was fantastic and was able to help me secure the car I fell in love with! He is the BEST!! He even helped me obtain an additional key to the car which I was hoping to get and was so personable 100/10!
The service I received from Krishenia was outstanding, she answered every question I had. Very helpful in getting all the paperwork completed. If you are in the market for a vehicle I highly recommend her.
Very good experience at Herrin Gear auto getting my oil change and tires rotated. Took my Infinity there for 10 yrs so now I take my Pathfinder
#10 ALL the way across the board. I love my car!
Patrick at Herrin-Gear INFINITI took great care of me. Had my recalls and a different longstanding problem resolved at no charge. I’m grateful!
Service is always great at Herring Gear INFINITI.
Had been looking for a while but Shenia came up while we were driving through and offered to help. She was not pushy or hard to deal with. She let us drive the ones we asked to drive. She worked with us on a couple of different vehicle options so we could make the best informed decision. It was seamless. Thanks to the great team who helped to make it all so easy. Looks great and I’m enjoying the ride.
A very good experience! My salesman Russian Williams was friendly, courteous, and very knowledgeable. He made it a great buying experience.
My car broke down on Sunday. Herrin Gear INFINITI got it Monday, repaired it. It was ready to drive early Tuesday morning. Fast, courteous service!!!
Great Customer Service positive attitude Jerry is the best
Jerry Jones at the Service Center always does an excellent job! Infinit of Jackson always does a great job. I am pleased with the work performed.
Patrick was very helpful. Great customer service
